Privacy Policy
1. Introduction
At pvg2.com (hereinafter referred to as “we”, “us,” or “our”), we are committed to upholding the highest standards of privacy and data protection. We recognize the trust our users place in us and are committed to safeguarding personal information in accordance with all applicable privacy laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines our practices concerning the collection, use, disclosure, and protection of your personal information.
2. Scope of Policy and Data Controller Role
This Privacy Policy applies to all visitors, users, and others who access the services and content provided via pvg2.com. For the purposes of data protection law, we act as the “data controller” of the personal data collected through this website. In jurisdictions where a data processor or service provider designation is applicable, pvg2.com will act as such in a manner compliant with relevant legal obligations.
3. Categories of Data Processed
We process various categories of data as described below:
a) Usage Data: Includes information about how you use our website. This may include internet protocol (IP) addresses, browser types and versions, time zone settings, referring URLs, access dates and times, and other diagnostic data related to sessions and user activity.
b) Account Data: If you register an account, we may collect your full name, postal address, email address, telephone number, and login credentials.
c) Profile Data: Includes information related to your user profile such as preferences, interests, product and content interactions, and purchase behavior on the website.
d) Communication Data: Encompasses your inquiries, support requests, email correspondence, and communication history when you contact us through provided channels.
e) Technical Data: Includes information about the devices you use to access the website such as device ID, operating system, browser plug-in types, internet service provider, and administrative settings.
f) Transaction Data: Covers details relating to purchases or attempted purchases made through pvg2.com, including billing and shipping address, order history, and payment records.
g) Preference Data: Comprises information such as marketing and communication preferences, interests in specific products or categories, participation in surveys or promotions, and consent choices.
4. Legal Bases for Processing
We process your personal data only when permitted under applicable laws and regulations, including where:
– It is necessary for the performance of a contract or to take steps at your request prior to entering a contract;
– You have provided explicit consent for the processing of certain data, which you may withdraw at any time;
– It is necessary for our legitimate interests (such as securing and improving pvg2.com, preventing fraud, or conducting analytics), provided such interests are not overridden by your rights and freedoms;
– It is required to comply with a legal obligation to which we are subject.
5. Your Rights
Subject to applicable laws and regulations, you have the following rights regarding your personal information:
– Right of Access: You may request access to the personal data we hold about you.
– Right to Rectification: You have the right to request that we correct or complete any inaccurate or incomplete data.
– Right to Erasure (Right to be Forgotten): You may request the deletion of your data under certain legal conditions.
– Right to Restriction of Processing: You can request that we suspend processing of certain personal data.
– Right to Data Portability: You may request a structured, machine-readable copy of your data or request we transmit it to a third party.
– Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected]. We may request additional verification of your identity before fulfilling a request.
6. Security Measures
We implement a robust suite of organizational and technical security measures designed to protect the confidentiality, integrity, and availability of your personal data. These include but are not limited to: end-to-end encryption, firewalls, strict access controls, staff privacy training, systems monitoring, and secure data storage protocols. Our safeguards are regularly evaluated and updated to address emerging threats.
7. International Transfers
Your personal information may be transferred to and processed in countries outside of your jurisdiction, including in regions that may not have equivalent levels of data protection laws. In such cases, we ensure appropriate safeguards are in place, including the use of European Commission-approved Standard Contractual Clauses (SCCs) or other legally binding mechanisms to protect your data during cross-border transfers.
8. Data Retention
We retain your personal data only as long as necessary for the purposes described herein or as required by applicable law. Specific retention periods include:
– Usage Data: Up to 24 months
– Account Data: While the user account remains active and up to 7 years post-termination
– Technical and Transaction Data: Up to 7 years for tax, audit, and legal compliance
– Communication Data: Retained for 3 years from date of communication or final resolution
– Preference and Profile Data: As long as relevant to the provision of tailored content and services
When retention is no longer justified, data is securely deleted or anonymized.
9. Cookie Policy
Our website uses cookies to improve user experience and optimize performance. These cookies fall into the following categories:
– Essential Cookies: Necessary for the website to function. These may include authentication, security, and preference storage.
– Functional Cookies: Enhance usability by remembering your settings and preferences.
– Performance and Analytics Cookies: Allow us to measure traffic, usage trends, and improve site functionality via analytics tools.
– Marketing Cookies: Used to deliver relevant advertisements and monitor campaign effectiveness across third-party platforms.
10. Cookie Management and Compliance with GDPR & CCPA
Under GDPR and CCPA, you have the right to understand and control how cookies are used:
– You will be presented with a cookie consent banner upon your first visit to pvg2.com, enabling you to accept, reject, or customize cookie settings.
– You may modify your consent preferences at any time through the “Cookie Settings” link available on our site.
– Your browser may also support settings to block or delete cookies. However, please note that blocking essential cookies may impair your user experience.
– You have the right to opt out of the sale or sharing of personal data under the CCPA.
11. Special Protections for Children Under 13
pvg2.com is not intended for or directed at individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we become aware that we have unknowingly collected data from a child under 13, we will promptly delete such data. Parents or guardians who become aware that their child has provided us with personal information should contact us at [email protected].
12. Policy Updates and User Notifications
We reserve the right to modify this Privacy Policy to reflect changes in our data practices or legal obligations. When material changes occur, users will be notified through prominent notice on pvg2.com, and where applicable, via direct communication using contact details on file. Continued use of the website following such changes signifies acceptance of the revised Policy.
13. Contact
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way your personal information is handled, please contact:
Email: [email protected]
We are committed to treating your personal data with respect and upholding your privacy rights. If you believe your data protection rights have been violated, you also have the right to lodge a complaint with the supervisory authority in your jurisdiction.
We are committed to maintaining compliance with GDPR, CCPA, and all other applicable legislation, and welcome inquiries about your data rights at any time via [email protected].